Hills Park Dental

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Reviews about Hills Park Dental

• Luca Paolucci
  ★ ☆ ☆ ☆ ☆
  The hygienists were pleasant to work with. I am concerned at their policies and methods of practice when estimating dental work. I was estimated a cost on my initial visit for a cleaning. When we agreed on what it would cost I set a time to come back for the work to be done. Once the work was done I was charged slightly more then originally quoted (only slightly). I paid for the work as promised and was happy. I received a bill in the mail weeks later stating I owed just under the original amount paid. When calling to discuss why i was told that this is our policy and you have to pay. We “estimate” work and don’t know what the insurance will charge “there are some many insurances out there”. Why collect my insurance card initially thn? Why quote me something which is fine if it were an estimate but then actually collect $$ on said estimate if the fall back is “oh insurance pricing changes”? Overall I’m not pleased with the way this situation is handled and will no longer be coming here. Unfortunately for me I was looking for a permanent office to work with.
  
  Overall displeased. A mechanic doesn’t call back customers cause part prices change. A car dealer doesn’t re bill customers cause a rebate changes. Get your pricing in order

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