Salon D'Artista & Spa

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Reviews about Salon D'Artista & Spa

• Alev Sahin
  ★ ☆ ☆ ☆ ☆
  I can't even begin to tell what a nightmare I went through with this place. I initially found this salon on Groupon and the ratings looked reasonable so did the prices. I called to make an appointment and the owner adviced me not to buy the Groupon and that she would honor the same price if I walked in. When I went in she made me sign bunch of paperwork, later I found out she even over charged me for the glaze, so she didn't keep her original promise to honor the Groupon deal. She made me sit with Nicole, it was literally before noon time and she smelled like vodka. I asked for a very small caramel color change around my face frame and mentioned to her how dry, thin and brittle my hair was just so she would go easy on it.
  I couldn't tell what she was doing at the back of my head but this lady bleached all over my hair. I continued showing her the image just to make sure she was following my request and she reassured me that it was going to turn out as the image. At the end, she had bleached so much of my hair that I had no low lights in the front or the back of my hair. I also asked her to trim off the tips of my hair; she ended up cutting so much layers and cut so wide around my face frame that my tiny hair was thinner than ever before. When I went home I realized my hair was a bright yellow color so I ended up going back to get it fixed. Although I was confirmed for 11 am, the owner took me in at 1pm. Again, Nicole smelled like vodka, there was no one else there so I had no choice but to sit with her. I showed the picture of Jessica Biel faceframing ombre and told her that my hair was way too light compared to the caramel colors in the photo. She argued with me and insisted that Jessica Biel has blonde hair. Regardless, she ended up putting some lowlights at the back of my hair and when it came to blow drying my hair she asked the owner to take over. The owner was just as rude, even though the place was deserted she didnt want to deal with me so she literally ran her hands through my hair twice and told me that she was done. The excessive bleach made my brittle hair burn all around. Its been over 6 months now and I still havent been able to restore my hair anywhere near healthy. Dont get fooled by a few good comments, I recommend you staying away from amateur work.

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